Section 1 - Summary Logic
Identify→Protect→Respect→Remedy→Improve→Create Shared Value
The CEO question this OS answers
"How do we ensure our business respects people, protects human rights, creates a safe and inclusive workplace, and builds trust across our value chain?"
Businesses operate within complex human systems - employees, workers, suppliers, communities, customers, and society. Human rights risks can create operational disruption, legal exposure, reputational damage, and loss of stakeholder trust. This OS provides an enterprise approach to identify social impacts, prevent harm, strengthen workforce practices, manage supply-chain risks, and create positive social outcomes.
The purpose is to move from social compliance management towards human-centred business transformation, where respect for people is embedded into strategy, operations, procurement, and value creation.
Section 2 - CEO Takeaway
The transformation
From
"How do we comply with social expectations?"
To
"How do we build a business that respects people, strengthens communities, and creates long-term shared value?"
This OS connects to and enables
Governance & Ethics OSSupply Chain Due Diligence OSJust Transition OSStakeholder Engagement OSESG Data & Reporting OS
Section 3 - Operating System Architecture
The 9-layer architecture flows from strategic governance through to continuous improvement.
1
Human rights governance & strategic commitment
Establish leadership responsibility for social performance
Building blocks
Human rights policy
Executive accountability
Board oversight
Human rights governance model
Responsible business commitments
Integration into enterprise risk management
Code of conduct
Key questions
Who owns human rights responsibility?
Is respect for people embedded into business strategy?
↓
2
Social impact & human rights risk assessment
Identify where people may be impacted
Building blocks
Human rights impact assessments
Social risk mapping
Workforce assessment
Supply-chain risk assessment
Community impact assessment
Vulnerable group identification
Salient human rights issues: forced labour, child labour, health & safety, discrimination, freedom of association, land rights
Key questions
Where could people be harmed?
Which human rights issues are most material?
↓
3
Human rights due diligence
Prevent, mitigate, and manage human rights impacts
Building blocks
Risk prevention processes
Supplier due diligence
Contract requirements
Worker engagement
Monitoring systems
Corrective action plans
Remediation processes
Key questions
Are we preventing harm before it occurs?
Do we understand our full value-chain responsibility?
↓
4
Responsible workforce & employee experience
Build a safe, fair, and inclusive workplace
Building blocks
Health and safety management
Fair wages
Workforce wellbeing
Diversity, equity and inclusion
Employee development
Skills and capability building
Future workforce planning
Key questions
Are our people safe, valued, and supported?
Are we building a workforce ready for the future?
↓
5
Supply chain social responsibility
Extend human rights standards across the value chain
Building blocks
Supplier code of conduct
Supplier screening
Social audits
High-risk supplier management
Supplier capability building
Responsible sourcing
Traceability
Key questions
Are human rights protected beyond our own operations?
Are suppliers supported to improve?
↓
6
Community engagement & social licence
Build trust with affected communities
Building blocks
Community engagement
Stakeholder dialogue
Social impact assessments
Local economic contribution
Indigenous engagement
Community investment
Grievance mechanisms
Key questions
How do we impact the communities around us?
Do communities trust our role and actions?
↓
7
Remediation, grievance & accountability
Address harm and strengthen accountability
Building blocks
Accessible grievance channels
Worker complaints mechanisms
Investigation processes
Remedy frameworks
Corrective actions
Escalation pathways
Transparency
Key questions
Can people raise concerns safely?
Do we respond when harm occurs?
↓
8
Social performance measurement & disclosure
Track progress and demonstrate accountability
Building blocks
Social KPIs
Human rights indicators
Workforce metrics
Safety performance
Diversity metrics
Supplier performance data
Sustainability reporting
Key questions
Are we improving social outcomes?
Can we demonstrate credible progress?
↓
9
Continuous improvement & social value creation
Strengthen positive impact over time
Building blocks
Lessons learned
Stakeholder feedback
Capability building
Social innovation
Partnership models
Strategy refresh
Key questions
Are we moving beyond compliance?
How do we create shared value?
↓
Outcomes
Respect for human rights
Safer and more inclusive workplace
Stronger supplier responsibility
Improved stakeholder trust
Reduced social risk
Positive social impact
Section 4 - Relevant Frameworks
All framework references link to the original source document. Scores and assessments in this OS are based on official texts only.
Human Rights & Responsible Business
UN GPs
UN Guiding Principles on Business and Human Rights
UN Office of the High Commissioner for Human Rights
↗
OECD MNE
OECD Guidelines for Multinational Enterprises on Responsible Business Conduct
Organisation for Economic Co-operation and Development
↗
OECD DD
OECD Due Diligence Guidance for Responsible Business Conduct
Organisation for Economic Co-operation and Development
↗
Labour & Workforce Standards
ILO Core Conventions
ILO Fundamental Principles and Rights at Work
International Labour Organization
↗
ILO MNE Declaration
ILO Tripartite Declaration of Principles concerning Multinational Enterprises
International Labour Organization
↗
ISO 45001
Occupational Health and Safety Management Systems
International Organization for Standardization
↗
Reporting & Disclosure
CSRD ESRS S1
ESRS S1 - Own Workforce
EFRAG - European Financial Reporting Advisory Group
↗
CSRD ESRS S2
ESRS S2 - Workers in the Value Chain
EFRAG - European Financial Reporting Advisory Group
↗
GRI Universal
GRI Universal Standards
Global Reporting Initiative
↗
IFC PS
IFC Performance Standards on Environmental and Social Sustainability
International Finance Corporation
↗